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Conveniently, discreetly, and anonymously if necessary. If UP students or employees are troubled by something or encounter inappropriate or problematic behavior, they now have access to the FaceUp electronic confidential reporting platform. Its introduction is part of the university’s effort to create a safe, open, and fair environment.
The FaceUp digital reporting system is available to all UP students and employees and serves as a gateway to the university ombudsman or faculty rights advocates.
„This platform makes it easy and safe to file a report in situations where you encounter inappropriate or unethical behavior at the university, or when you’re unsure how to handle a situation. With this tool, we are expanding the options for safely reporting issues in the academic environment,“ explains University Ombudsman Jaroslav Šotola, adding that the platform does not replace standard forms of communication in cases of minor uncertainties or difficulties – such as personal contact with a professor, course evaluations, or communication with the academic affairs office, etc.
A safe and accessible way to speak up
The FaceUp confidential reporting platform allows users to submit reports anonymously or under their own name. Unlike traditional forms of communication, it also enables two-way communication – even when users remain anonymous – making it easier to clarify the situation and find solutions. The system is user-friendly and already familiar to many students from their previous educational experiences.
„We chose a tool from a reputable company that has long been involved in safety at schools and organizations. All communication within the FaceUp app is secure, encrypted, and maximally protected,“ notes the ombudsman.
Timely Problem Resolution
„Experience from other universities shows that similar tools help identify problems early – before they escalate or negatively impact individuals and the entire workplace. The ability to use a secure channel also increases people’s willingness to speak up, even in sensitive situations,“ adds Šotola.
How Reports Will Be Handled
Each report is assessed individually and in its specific context. Submitting a report does not automatically trigger formal proceedings, but serves as a catalyst for evaluating the situation and determining any necessary next steps and communication. „The system also helps ensure that reports are processed in a clear and transparent manner, including adherence to deadlines,“ adds the university ombudsman.
Where to Find the platform
The FaceUp confidential reporting platform is available on the university’s website, has its own tile on the UP Portal, and can also be installed as an app on your phone (Android, iOS).